Inspired Insiders

Exclusively, for you

Inspired Insiders is the exclusive trade program we've built for the designers, architects, and contractors who work hard to create beautiful spaces for their clients.

 

Your benefits

It's pretty simple: being an Inspired Insider gives you great benefits, which only get better the more we work together.

 

Here are some more details on each of the benefits:

• $ spent per year: Includes everything you and your clients spend with us in a calendar year.

• Discount: The discount that you get on all of our products (excluding samples and shipping). Log into your account when you visit our site and all our prices will adjust to reflect your discount.

• Free samples: Similar to your product discount, just log into your account when you're selecting your samples and a 100% discount will be applied at check-out.

• Priority email: Email us at insiders@tilesinspired.com and we'll get back to you within 3 hours during the business day.

• Expedited shipping: Next day delivery is available within the GTA and 3-day shipping is available in the rest of our delivery area. Just let us know either via the "order notes" in your shopping cart, or shoot us an email at insiders@tilesinspired.com and let us know that you need a rush order.

• 180-day returns: Return any unopened, undamaged boxes of tiles to us up to 180 days after your purchase for a full refund. 

Don't forget that we offer full refund returns within 90 days of purchase and don't charge a restocking fee. See more on our return policy here.

 

How the tiers work

Once you've reached a tier, you keep your status until the end of the following calendar year. For example, if you hit Platinum before the end of 2018, you'll keep your Platinum benefits until December 31, 2019. Your status in 2020 will be based on your spend in 2019.

Feel free to email us at insiders@tilesinspired.com if you ever want to check on your progress to the next tier.

 

Working with your clients

If you'd like to let your clients shop TilesInspired using your discounted prices, just email us at insiders@tilesinspired.com with their name and email address. We'll send them an account invite within 1 business day and they'll be able to browse and buy from our store at your discounted rates. Whatever they spend with us then counts towards getting you to the next Inspired Insiders tier.