Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We use your information to fulfill your order.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, the URL, browser type and language, and the date and time of your visit in order to provide us with information that helps us learn about your browser and operating system. We may also use cookies. This information is used to enhance your online experience and to improve the quality of our products, services and website design.
We retain your information as long as it is required for the purposes identified to you when you provided the information or for any new purposes identified by us and consented to by you. We may continue to retain your information for any appropriate time thereafter including as may be required by good record keeping procedures and by law.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at hello@tilesinspired.com; mailing us at TilesInspired: 14 - 500 Coronation Drive, Toronto, ON, M1E 4V7, Canada; or calling us (416) 303-5669. You may also unsubscribe from emails at any time by hitting the "Unsubscribe" button at the bottom of any emails we send.
SECTION 3 - DISCLOSURE
We may share your information with third-party services as required to fulfill your order, such as our shipping partners, and for administrative purposes with our accountants and lawyers. These third-parties are authorized to use your information only as required and will be under obligation to keep your information strictly confidential.We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD PARTY ECOMMERCE PROVIDER
Our store is hosted on a third-party eCommerce platform that allows us to sell our products and services to you. Your name, address, and credit card information will be provided directly to the third-party eCommerce provider. Please see the third-party eCommerce provider's Terms of Service here or Privacy Statement here.
Your data is stored through our third-party eCommerce provider's data storage, databases and the general application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then our third-party eCommerce provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks and/or devices.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email at hello@tilesinspired.com; by phone at (416) 303-5669; or by mail at TilesInspired, Re: Privacy at 14 - 500 Coronation Drive, Toronto, ON, M1E 4V7, Canada
